Fair terms for paid sessions
How cancellations, rescheduling and refunds work for Daily Vita Pulse workshops, workplace sessions and digital resources.
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Write to info@dailyvitapulse.com or call +880 1313-717272.
Cancel a public workshop 7 or more days ahead for a full refund. If we cancel, you choose a refund or a new date. Approved refunds go back to your original payment method, usually within 3 to 14 working days.
Most of Daily Vita Pulse is free to read. This Refund and Cancellation Policy applies to any paid services we offer, including public workshops, workplace and school wellness sessions, private group sessions and downloadable digital resources such as printable planners or guides. Specific terms shown at the time of booking or purchase also apply.
Prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise stated. Payments may be accepted through bKash, Nagad, bank transfer or card, depending on the service. A booking is confirmed only after payment is received and a confirmation message is sent to you.
Organisations may reschedule a confirmed session once without charge if they give at least 7 days’ notice. Cancellations with 7 or more days’ notice receive a full refund of any advance, less any non-recoverable costs such as printed materials already produced. Cancellations with less than 7 days’ notice may be charged up to 50 percent of the agreed fee.
If we must cancel or postpone a session because of illness, emergencies, severe weather, public holidays announced at short notice or circumstances beyond our control, you may choose a full refund or a transfer to a new date. We will notify you as early as possible by phone, SMS or email. We are not responsible for travel or other costs you incur.
Because digital resources are delivered instantly and can be copied, they are generally non-refundable once downloaded. If a file is faulty, incomplete or substantially different from its description, contact us within 7 days of purchase and we will provide a corrected file or a full refund.
Email info@dailyvitapulse.com or call +880 1313-717272 with your name, the service purchased, the date of payment, the payment method and transaction ID, and the reason for your request. We will acknowledge your request within 2 working days.
Approved refunds are issued to the original payment method where possible. Mobile financial service refunds (bKash or Nagad) are usually completed within 3 to 7 working days; bank transfers and card refunds may take 7 to 14 working days depending on your bank. Transaction fees charged by payment providers may be non-refundable.
Free articles, the 30-Day Reset and other free resources involve no payment and are therefore outside the scope of refunds. If we ever accept voluntary contributions, these are non-refundable unless made in error, in which case please contact us within 7 days.
Nothing in this policy affects your rights under the Consumer Rights Protection Act, 2009 or other applicable laws of Bangladesh.
Daily Vita Pulse, Hoque Plaza (4th Floor), House # 7, Road # 14, Gulshan – 1, Dhaka 1212, Bangladesh · +880 1313-717272 · info@dailyvitapulse.com
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